I can see that you do have a past history of receiving the expense checks from your employer and there was no hold placed on the item. I have removed the hold and rebated the 2 fees you incurred as a result of the hold. I will also be contacting the branch manager in the Watertown office to explain the situation, and I will put comments on your account not to hold the items from your employer. I would like to apologize to you for the inconvenience and frustration...This kind of service is what you get from a small bank.
Kudos to Mutual Security Credit Union.
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